• Asian-American Women in Leadership Roles, Asian-American Business Development Center, May 10, 2019.
  • Communicating with Numbers: How to Leverage Research In Crisis Communications, University of Florida, October 17, 2018.
  • Building Sustainable Communities: NY Needs You Case Study, St. Francis College, April 29, 2013.
  • Generate and Measure Business Impact in Social Media, Chicago Booth Roundtable, April 25, 2012.
  • Online PR, Buzz Monitoring and Reputation Management, Econsultancy Peer Summit, June 2, 2011.
  • Using Facebook as a PR Tool, PRNews Facebook Conference, May 25, 2011.
  • Identifying and Engaging Online Influencers, PRNews, Washington DC, December 1, 2010.
  • Key Performance Indicators in Social Media, WOMMA, Las Vegas, November 17, 2010.
  • Non-Traditional Advertising, Digital Hollywood, New York, November 12, 2010.
  • Implementing Word of Mouth Marketing, Book Reading, University of Pennsylvania, April 9, 2010.
  • Grassroots Strategies, Marketing Outside the Box, Marketing Association of Columbia University Conference, November 13, 2009.
  • Boosting Your Bottom Line with Cost-Effective Online PR Tactics, PRNews, March 24, 2009.
  • Measuring Conversations, WOMMA Research Symposium, November 12, 2008.
  • Online Word of Mouth Marketing, Be Interactive, Moscow, October 7, 2008.
  • The Widgets Are Coming, PRNews Digital, Next Practices Summit, October 3, 2008.
  • Social Media Tactics and Word of Mouth Measurement, PRNews Webinar, March 2008.
  • Social Media: A Futuristic Look at the Word of Mouth Landscape, WOMMA Research Symposium, November 2007.
  • Managing Tomorrow’s Crises with 21st Century Tools, International Association of Business Communicators Seminar, July 2007.
  • Ethics and Word of Mouth Marketing, WOMMA Summit, December 2006.
  • Mom Power Thrives in Digital Domain, WOMMA Research Symposium, December 2006.
  • Dark Sites: Using the Web in a Crisis, International Association of Business Communicators Online Seminar, November 2006.
  • E-fluentials and Word of Mouth Politics, 13th Politics Online Conference, Institute for Politics, Democracy and the Internet, March 2006.
  • Dark Sites: Using the Web in a Crisis, International Association of Business Communicators Online Seminar, February 2006.
  • Word of Mouth 101: Core Strategies and Tactics, Word of Mouth Basic Training, Orlando, January 2006.
  • Managing Relations with Tech-fluential Bloggers, SRI Conference: Beyond Blogs and Social Networks, Jersey City, December 2005.
  • Identifying, Reaching and Motivating Key Influencers, Word of Mouth Marketing Association Summit, Chicago, March 2005.
  • The Company Web Site: A Vital Tool for Crisis and Reputation Management, 8th International Public Relations Research Conference, Miami, March 2005.
  • Online Research Methods for Viral Marketing Campaigns, ESOMAR Technovate2 Conference, Barcelona, Spain, February 2004.
  • Online Crisis Management with E-fluentials, E-fusion Conference, Philadelphia, September 2003.
  • Online Crisis and Issues Management: An Audit of Corporate Web sites, Cap Gemini Ernst & Young Conference, December 2002.
  • Viral Marketing: Reaching Customers Through Word of Mouth, Conference Board, Toronto, Canada, April 2002.
  • The Politics of Influence and Stardom: Managing Reputation Through Online Influencers, Reputation Institute, Boston, May 2002.
  • The Effect of E-Commerce on the Music Industry, Internet World, LA, March 2001.
  • E-CRM Solutions Targeting the Online Ethnic Market, Ethnic Marketing Conference, Chicago, September 2000.
  • Demand for New Media Services, Urban Markets Conference, NY, September 2000.
  • The Future of Online Entertainment, E-Media Futures Summit, New Orleans, June 2000.
  • Online Ethnicity, High Speed Data Access Panel, Urban Markets Conference, NY, September 1999.
  • National Association of Communication, Poster Session, November 1998.